ACTIVATE THE GUARANTEE FOR YOUR TEMPUR PRODUCT HERE
Tempur Mattresses and Toppers are covered by a 15 year warranty (Pro-rata*).
Tempur Pillows come with a three year warranty for manufacturing defects.
SuperFlex & FlexiSlat come with two year warranty.
Ergo come with three year on parts and labour and 20 year structural warranty.
Tempur bases come with a two year warranty.
The warranty covers physical defects and changes that cause visible, permanent depressions (of more than 2cm) in the TEMPUR material. The warranty does not cover ordinary changes in hardness or characteristics including smell that do not affect the pressure-relieving properties of the product. The warranty is only valid if the TEMPUR product is used and handled as described in the instruction booklet provided with the product. In the event of a complaint, please show/send in your invoice or receipt to your Tempur dealer where you purchased your Tempur products as proof of purchase.
*Pro rata
0-5 years: full warranty
6-15 years: warranty reduced by 10 percent per annum